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5 signs of a great car dealership

May 2, 2019 0 Comment

Buying a car, whether it is brand new or second-hand, is a big investment. With so many makes and models to choose from nowadays, it can be confusing. Finding a car dealership that can help to navigate you through the myriad choices is a great place to start, but what differentiates a great one from a good one? Let’s take a look at five signs to watch out for.

5 signs of a great car dealership

A great range of stock

Look for a dealership that has a great range of new and used cars. If you haven’t already decided on the exact make and model of the car you want to buy, look for a dealership that sells a good cross-section. Check the condition of the vehicles and the showroom. Are they clean and welcoming? Do the cars look well-maintained?

If you’re buying a used car, Citizens Advice provides some further guidance on the dos and don’ts.

5 signs of a great car dealership

Knowledgeable staff

The staff members are supposed to be the experts, not you. If you have got questions, staff should be able to answer them. Although they might need to ask for assistance from another member of the team or a manager, someone should be able to give you the information you’re looking for.

Empathy

The people working there should also be able to empathise with you, understanding your situation from the information you provide them and advising accordingly. They should also be able to converse with you at your level, whatever that is.

Good website for research

Along with information about the cars available, you should also be able to find out more about the business itself. Look for membership in trade associations such as the Retail Motor Industry, and ensure that they have signed up to follow The Motor Ombudsman’s code of practice. Check that they have good motor trade insurance. Plenty of companies, like quotemetoday.co.uk/motor-trade-insurance, provide this specific insurance.

Trusted and recommended

Finally, whatever you’re buying, reputation counts. Look for recommendations from customers past and present. Is it a dealership that customers go back to time after time? How long have they been established? Are they part of the community?

Checking out all this information ahead of a visit to the showroom will ensure that you’re well-informed and feel comfortable dealing with the company.

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